Platform created by a shop owner notes increased uptake among businesses running two, three, or more sites to support growing commercial fleet contracts
LAS VEGAS, NV, UNITED STATES, August 22, 2026 /EINPresswire.com/ — ShopView, the top-rated management software for heavy-duty repair shops, has released new observations about a fast-growing portion of its clientele: independent operators overseeing numerous locations. An increasing proportion of businesses using ShopView now manage two, three, or more sites, with particularly strong traction among operators expanding to handle consolidated fleet accounts along regional freight routes.
This development points to a broader change in how independent heavy-duty repair businesses are growing. In the past, dealer networks and OEM-owned service centers dominated multi-site coverage. However, as fleet clients increasingly look to consolidate their service work with dependable independent providers, and as those providers realize they can no longer meet the needs of their biggest customers from a single facility, the independent multi-location shop is emerging as a more frequent operational structure in the heavy-duty repair field.
“Independent shops all over the country are having these conversations with fleet customers right now,” said Fabian Bonjean, Co-Founder of ShopView. “The demand is clearly there. The real question is whether your systems can handle running more than one location without falling apart.”
Bonjean grew Foothills Group from a single garage behind his Calgary residence into a multi-location heavy-duty repair enterprise employing over 100 people and generating $20 million in annual revenue, developing ShopView alongside the business to address the multi-site workflow issues that legacy shop management software could not handle. From the beginning, the platform was built to support multi-location operations, including centralized parts inventory across facilities, cross-site work order visibility, consolidated fleet billing, and unified technician time and performance monitoring.
Independent multi-location operators encounter a unique set of operational hurdles that single-site shops don’t face. Parts inventory must be visible and transferable between facilities to prevent overstocking. Fleet customers receiving services across multiple sites require consolidated statements instead of scattered invoices. Technician utilization and profitability need to be compared location-by-location without merging reports from different systems. Legacy shop management software, largely designed initially for single-location use, tends to split these workflows across separate instances of the same product.
“Each location you add introduces a fresh set of challenges if your software wasn’t designed for it,” Bonjean continued. “The shops that succeed at scaling are the ones that view their entire operation as one business, not a collection of independent units.”
Recent client input reflects this change. In a Capterra review, a senior staff accountant at a multi-state operation noted: “ShopView is the first centralized software we have implemented across five states and seven facilities. They have taken feedback and turned it into opportunities for growth and greater success.”
ShopView’s platform serves businesses ranging from single-bay independent operators to multi-location organizations with more than 50 technicians. The company’s ShopCoach AI, ShopView Payments, and integrated digital inspection tools all facilitate cross-location workflows, enabling operators to standardize service procedures, pricing, and customer documentation no matter how many facilities they manage.
As independent operators expand, the software category serving them is moving away from single-location tools and toward platforms built for distributed operations. ShopView is well-placed to serve this transition, having been developed by an operator who scaled his own heavy-duty repair business through the same operational obstacles its customers now encounter.
ShopView maintains the top ratings in the heavy-duty repair shop software category across major software review platforms including G2, Capterra, GetApp, and Software Advice, based on more than 140 verified customer reviews.
For more information, visit www.shopview.com.
About ShopView
ShopView is the highest-rated heavy-duty repair shop management software across all four major software review platforms, built by shop owners for independent truck, trailer, and diesel equipment repair facilities. The company’s platform serves shops with 3 to 50+ technicians and multi-location operations across North America, maintaining industry-leading satisfaction scores on G2, Capterra, GetApp, and Software Advice.
SOURCE: ShopView
Cody McCarthy
ShopView
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