A video offers unfiltered perspectives on artificial intelligence, leadership, customer experience, and the road ahead for the dealer channel.
“What Janene, Jocelyn, and Lauren shared makes it clear that the dealer channel’s future is being defined by leaders who honor the industry’s past while pushing for change.”— CJ Cannata, president and CEO HAMBURG, NJ, UNITED STATES, July 14, 2026 /EINPresswire.com/ — In this special video presentation, The Cannata Report‘s 2026 Women Influencers—Janene Aul, CEO of Systel Business Equipment; Jocelyn Gorman, President of DSI; and Lauren Hanna, President of Blue Technologies Smart Solutions—open up about leadership, fresh ideas, and the shifting landscape of the office technology dealer channel.
This year’s Women Influencers theme, “Legacy and Leadership,” examines how three second-generation executives are building upon the groundwork laid by their fathers while steering their companies toward the future.
Key moments include:
• Janene Aul talks about moving from a less visible leadership role to becoming CEO and points out that operational efficiency and artificial intelligence present major openings for dealers. She observes, “How can we serve our customers faster, more efficient, more streamlined?”
• Jocelyn Gorman considers the weight of continuing a family legacy, noting that the standards she feels are mostly the ones she sets for herself. She also advises dealers to stick with their strengths instead of pursuing every new trend, telling viewers, “Don’t lose sight on your core businesses and don’t go to the next shiny bright thing that tempts you.”
• Lauren Hanna addresses steering through fast-paced technological shifts, stressing that companies need to adopt ongoing education as AI and new technologies transform the sector. She also underscores that no matter how businesses change, “We are still service providers.”
The video also covers:
• Passing the torch in family-run businesses
• AI and what lies ahead for the office technology channel
• Maintaining company culture while welcoming innovation
• Expanding into managed IT services and improving customer experience
• The rising impact of women throughout the industry
“The conversations with Janene, Jocelyn, and Lauren reinforce that the future of the dealer channel is being shaped by leaders who respect where the industry has been while challenging it to evolve. Their candid and thoughtful perspectives exemplify the leadership and vision that define our 2026 Women Influencers,” said CJ Cannata, president and CEO.
Alongside the interviews, the video includes behind-the-scenes footage from The Cannata Report’s 2026 Women Influencers photo shoot, offering a glimpse into how this year’s cover story and portfolio were created.
View the video to see how these industry leaders are balancing heritage with innovation and helping shape the next chapter of the independent dealer channel in the office technology industry.
The Cannata Report is the premier source of intelligence for the document imaging channel within the office technology sector, addressing subjects such as managed IT solutions, managed print services, digital transformation, artificial intelligence, cybersecurity, cloud communications, network security, production printing, services and supplies, vendor finance, mergers and acquisitions, and more. Written specifically for the independent dealer channel, The Cannata Report, established in 1982, reaches business leaders across the office technology industry’s hardware, software, IT, leasing, and supplies segments.
Cathy O’Brien
The Cannata Report
cobrien@cannatareport.com
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Honoring Legacy, Leading Office Technology Businesses Into the Future
